Under the general direction of operations TL, handle the activities and functions of the operation department and maintain proper records for apartment?s sales and purchase agreement, and process application for secondary market transfers.
Key Responsibilities :
1). Follow up with customers and maintain signed apartment?s sale and purchase agreement.
2). Process transfer application for secondary market transfer through SBS.
3). Reviewing booking forms and up date customer information if required.
4). Assist the operation TL with processing operation activities smoothly.
5). Prepare reports and documentation required for functions performed.
6). Ensure compliance with the various policies that define the processes for administering the functions of the operations.
7). Work independently and manage operation activities.
8).Perform other duties necessary for the effective operation of the department.
9). Job Holder will be responsible for specific customer?s complaints/inquiries.
10). Handle customers complaints related to their own functions.
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